Job Application - Hattenhauer Distributing Co.

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Fuel Station Site Manager ( Downtown 76 The Dalles )

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HATTENHAUER DISTRIBUTING CO.

Job Summary:

The Convenience Store & Fuel Station Site Manager is responsible for maintaining oversight of all station operations and staff. This position requires a high level of customer service and customer interaction. Reliable and regular attendance is crucial.

Supervisory Responsibilities:

Day-to-day oversight of Fuel Station staff. Responsible for hiring, firing and disciplinary action as well as provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with Hattenhauer’s guidelines and expectations.

Essential Functions (in a typical work week):

Any employee may be required by their manager to perform any of the duties described in their position description, and other duties which may be necessary or desirable for which the employee is qualified.

·        Perform all duties of Cashier & Fuel Station Attendant(s) and Assistant Manager as needed/necessary.

·        Maintain courteous, professional contact with co-workers, customers, vendors and community at large

·        Support and adhere to execution of established safety, security, quality guidelines, as well as all other Hattenhauer policies, procedures, practices, and programs

·        Role-model safe behaviors

·        Provide work direction to the Assistant Manager to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, food-service and overall personnel management of the staff.

·        Assist with product inventory management and overseeing promotional sales prices.

·        Responsible for managing all financial transactions of fuel stations.

·        Responsible for adjusting fuel prices that are in alignment with company procedures.

·        Support and adhere to Hattenhauer cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions

Secondary Functions (in a typical work week):

The individual in this position may be asked, on occasion, to assist other positions as needed/necessary.

Required Knowledge, Skills and Abilities:

●       Excellent customer service skills.

●       Good verbal communication skills.

●       Ability to operate available equipment, such as cash registers, calculators, or scanners.

●       Basic mathematical skills, as needed to make change and give refunds.

●       Knowledgeable about company's products and services, and customer-related policies.

●       Knowledge of the supply of goods, sale of goods and the related financial aspects. The supply of goods entails the selection of goods, import and transfer. The financial aspect includes the processing of purchasing and sales invoices, payments etc. The sale of goods implies the proper presentation and positioning of the goods in the shop in terms of accessibility, promotion, light exposure, etc.

●       Knowledge of the types of fuel available on the market such as petrol, diesel, bio-fuel, etc.

●       Knowledge of the law which mediates the relationship between employees and employers. Understanding of employees' rights at work.

Education and Experience:

• High school diploma or equivalent preferred.
• Successful completion of on-the-job training.
• Food handlers card preferred.
• Experience as a manager or supervisor required.
• A combination of relevant work experience may be considered in lieu of education preferences.

Physical Requirements:

●       Prolonged periods standing and working on cash register or related equipment.

●       Must be able to lift up to 15 pounds at times.

●       May need to work nights, weekends, and holidays.

●       Ability to perform repetitive movements over long periods of time.

Work Environment:

●       General retail environment, which may contain exposure to moderate levels of noise in a moderate to fast-paced environment.  Some weekend, evening and holiday hours may be required.  Frequent face-to-face contact with colleagues and customers.